We are the data controller, responsible for the processing of any personal data you give to us. We take reasonable care to keep your information secure and to prevent any unauthorised access to or use of it. By providing us with your data, you warrant to us that you are over 13 years of age.
Who are ‘we’?
In this notice, whenever you see the words “we”, “us” or “our”, we mean UK Access Solutions Ltd.
This privacy notice was updated on 11th April 2019.
- By providing your personal details on our Enquiry or Online Application pages and agreeing to this policy, you consent to the storage and processing of any personal data provided.
What personal data do we hold on you?
Personal data means any information about an individual, from which that individual can be identified. We collect, use and store personal data whenever you interact with us whether that be through face-to-face meetings, by phone, email, in writing, social media, the use of our website or other methods.
We have put in place security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorisation. We also allow access to your personal data only to those employees who have a business need to know such data. They will only process your personal data on our instructions and they must keep it confidential.
We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach if we are legally required to.
How long we hold your personal data
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, recruitment or reporting requirements.
When deciding what the correct time is to keep the data for we look at its amount, nature and sensitivity, potential risk of harm from unauthorised use or disclosure, the legal requirements, processing purposes and if these can be achieved by other means.
If you cease to be a client of UK Access Solutions, we will ‘deactivate’ and archive your data, which means that we will no longer process it.
For marketing purposes, where we have obtained consent, we will contact you and ask you to refresh this consent on a regular basis. If you withdraw your consent, we will cease processing the information immediately.
We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you are happy with any changes to this policy.
We may notify you of changes to this policy by email or through private messaging system or via our website.
Your rights regarding your personal data
Under data protection laws you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.
You can see more about these rights at:
If you wish to exercise any of the rights above, please email us at firstname.lastname@example.org.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee (or refuse to comply with your request) if your request is clearly unfounded, repetitive or excessive.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you.
If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).
We should be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.
Cookies – What are cookies?
Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies
How to control cookies
You can control and/or delete cookies as you wish – for details, see aboutcookies.org.uk. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.
Links to other websites
Our website may contain links to other websites. However, once you have used these links to leave our site you should note that we do not have any control over that website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
This website is owned and operated by UK Access Solutions Ltd.
We are registered in England and Wales under registration number 4835444 and our registered office is at UK Access Solutions Ltd, 1 Bilport Lane, Wednesbury, West Midlands WS10 0NT
Our principal place of business is at 1 Bilport Lane, Wednesbury, West Midlands, WS10 0NT
You can contact us:
by post, using the postal address given above
using our website Enquiry form
by telephone, on 0121 500 5055
by email, using email@example.com
Data Manager: Jon Challinor